Frequently Asked Questions about being a Tutee

How soon can I expect a peer tutor?

Once your Tutor/Coach Request Form.rtf ( 198kB)  is received, CDL's Office of Academic Support will begin the process to match a peer tutor to your needs. If a match exists, the assignment takes place immediately. If no match exists, the process could take a bit longer.

Note: You will need Adobe Acrobat Reader to read this file. If Acrobat Reader is not installed on your computer, you can download it for free from Adobe. If you are unable to use the file, please contact CDLAcademic.Support@esc.edu for assistance.

What if a peer tutor cannot be found, what do I do?

If we are unable to match a peer tutor to your request, CDL's Office of Academic Support will make every effort to find a peer tutor or suggest other college resources, it not already, to help you with your course. Students are always encouraged to ask their questions to their instructor and classmates.

If I am struggling with two or more courses, can I request a peer tutor for each course?

Yes, you can request more than one peer tutor. While it is possible that CDL's Office of Academic Support might not be able to accommodate each request, we will make every effort to do so.

What if I don’t like my peer tutor?

Contact CDL's Office of Academic Support to discuss your concerns. At that time, we will assess the situation and if necessary, will reassign you if another peer tutor exists.

How often will a peer tutor be available?

The peer tutor availability depends on the peer tutor’s schedule and time constraints. Remember, the peer tutor is also a student with their own course load and other obligations. Once a peer tutor is assigned, the tutee and peer tutor connect to develop a schedule which mutually meets all parties schedules and time requirements.

How are tutoring sessions conducted?

Because CDL students live all over the country, the primary mode of contact will be via phone, e-mail, and other methods of electronic communication. Meeting in person is only encouraged if both the peer tutor and tutee agree to such a meeting, and if that meeting is cleared by CDL's Office of Academic Support. If a face-to-face meeting does take place, we highly recommend the meeting place be at a public area such as a library, café, or at one of the Empire State College regional centers. Face-to-face tutoring must take place at an Empire State College location for any peer tutors receiving work-study payments.