Home | Prospective Students | MyESC | Search Tools | Request Info

Check announcements and deadlines, contact someone for help and get to the pages and services you use the most.

Check your financial and academic records, activate your login, and update your contact information.

Access your online courses, choose your studies for upcoming terms, and plan your studies.

Visit the online library, get help with writing and math, find a tutor and more.

Financial aid and scholarships, billing, college bookstore, disabilities services and all other student services.

Who to Contact for What

The Student Information Center (SIC):

Contact the Student Information Center with questions about admissions, financial aid and billing, registration, records and other administrative services.
Phone number: 1-800-847-3000 x2285
Hours:
Monday - Thursday, 8:30 a.m. - 6 p.m. E.S.T.
Friday 8:30 a.m. - 5 p.m. E.S.T.

Technology Helpdesk:

Contact the college helpdesk with questions about college technology:
Phone number: 800 847-3000 x2420
Hours:
Sunday 1 - 9 p.m. E.S.T.
Monday - Thursday 9 a.m. - 9 p.m. E.S.T.
Friday 9 a.m. - 5 p.m. E.S.T

Having issues with your college login? Please see our information about college accounts and logins.

Go to the helpdesk web site to submit a help request online or search the knowledge base.

Your Local Directors of Academic Support:

Contact your local director of academic support for help with:

Writing, reading, mathematics, and statistics
Online and local tutoring services
Study skills (critical thinking, time management, and more)

Your Local Student Services Professionals:

Contact your local student services professional for help with:

Disability services (list of contacts)
Filing an academic appeal or student grievance
Minority services
Questions about administrative procedures, incompletes
Problems that you have not been able to resolve with your mentor or an administrative office. A list of contacts for local centers and programs is available, along with a brief explanation of the process for resolving student problems.

Your Mentor:

Contact your mentor for help with:

Academic records
Degree planning
Choosing studies for the next term, including cross-registration
Problem solving related to studies and academic skills

Find your mentor in the College Directory.

NOTE: Your mentor's college email address is based on this pattern: Firstname.Lastname@esc.edu (note the period between the first and last name). For example, Jane Smith's email address would be jane.smith@esc.edu.