How to Use RefWorks

RefWorks is an online, bibliographic-management tool that helps you gather and organize citations and insert them into your papers.

RefWorks Login




Quick answers here!

First-time Users:

  • click "RefWorks Login" at left
  • enter your SUNY Empire State College login and password
  • on the next screen, click "Sign Up For A New Account"
  • fill out the form and click "Next"
  • fill out the form and click "Create Account."

Returning Users

  • click "RefWorks Login" at left
  • enter your SUNY Empire State College login and password
  • on the next screen, enter your RefWorks login and password.

If you have trouble with your RefWorks login, email or call 775-327-4105.

General Help and Tutorials

Importing Citations

For most of our databases, you can bring your marked records or the items in your folder into RefWorks with a few clicks of the mouse.

Group Code

Try one of the following if you are being prompted for a group code:

  • If you are using RefGrabIt, uninstall it, log into RefWorks and install the RefGrabIt bookmarklet (not the plug-in).
  • If you are using Write-N-Cite, scroll to the bottom of the page and follow the instructions to configure the Write-N-Cite Plug-in.

Importing Webpage Citations from Internet Explorer or Firefox Using RefGrabIt Bookmarklet

  • log into your RefWorks account
  • go to Tools and select "RefGrab-It"
  • under "RefGrab-It bookmarklet," follow the instructions for your operating system and browser.
  • For help, contact RefWorks support at 775-327-4105.

Inserting Citations into Your Paper (RefWorks Integrates with Various Word-processing Programs)

You will need to download and configure the Write-N-Cite plug-in (instructions below) in order to insert footnotes and a bibliography into your paper. You only need to do it once. For help, contact RefWorks support at 775-327-4105.

Download the Write-N-Cite plug-in while in your RefWorks account. Go to Tools on the menu and select Write-N-Cite. Choose the appropriate download for your system and word processing program. 

For step-by-step help with Write-N-Cite installation and logging in, watch this video tutorial: RefWorks Write-N-Cite 4: Installing & Logging In

How to Save Your RefWorks Information if You Are Leaving Empire State College

  1. from the "References" menu select "Export"
  2. select either "All References" or a specific folder
  3. Under "Export Format" select the format you want to create; we recommend one of each:
    • citation list: creates a list to use when writing your paper offline; includes the RefID, Authors Primary and Title Primary and Publication Year only
    • tab delimited: saves and organizes all of your data with each field separated by a tab; may be loaded into other programs that are designed to read this type of format
  4. Click "Export"
  5. The file should download and open automatically.

Talk to a Live Person for Support

Call RefWorks support at 775-327-4105

Get Help Doing Research

Ask A Librarian

Get Help Writing Your Paper

Get online tutoring from SmarThinking.

For more information about writing and tutorials, try the Writing Resource Center.