Empire State College tries to provide as many learning resources and student services as possible via the World Wide Web. MyESC provides key links and access to student records. You should become familiar with the appropriate pages of the Empire State College web site to help you find information.
IMPORTANT NOTICE FOR STUDENTS ABOUT LOGIN AND PASSWORD:
Every Empire State College applicant must activate his or her login and password. Go to the My Records tab of MyESC and choose the "Activate my login" link.
Seven frequently asked questions about student technology at Empire State College:
What is my college login?
You have an Empire State College login and password to access the main college services, your student records and our online learning resources. When you apply for admissions, you will be issued a login. To activate your login, go to the My Records tab of MyESC and choose the "Activate my login". You only need to activate your login once. Your login will remain active until 6 months after your last enrollment.
Will the college provide me an actual e-mail account on a college server?
Much of the college's correspondence is through e-mail. It is important to be sure your personal e-mail address is part of your college record. To report any change in your e-mail address, go to the My Records tab of MyESC and use the "Update my e-mail address" link. Most students prefer to use the e-mail account available through their ISP, their work location or one of the free e-mail services. In certain circumstances where using a free e-mail service is not viable, the college will provide an e-mail account on a college server. A college e-mail account must be requested through your mentor.
Do I have a college email address?
You can use your login with @esc.edu as an e-mail address. Your college email address will look like this: firstname.lastname@example.org. E-mail addressed to you this way will be forwarded to the personal e-mail account listed in your college records. Use this e-mail address any time you need an email address with the "edu" or educational domain, for example, when inquiring about educational discounts.
How can I learn about technology at Empire State College?
- Our online library offers several resources for new users, including a video tour of the library website, online tutorials and live online workshops.
- For information about the Degree Program Planning tool and other college technologies, go to our Technology Service Desk.
What if I need technical help for one of my college activities?
If you need assistance with Moodlerooms, DP Planner or other technology, call 800-847-3000 ext.2420. For library assistance, call 800-847-3000 ext. 2222. Hours are 9:00 a.m. to 9:00 p.m. Monday through Thursday, 9:00 a.m. to 5:00 p.m. on Friday and 1:00 p.m. to 9:00 p.m. on Sunday.
Where can I get more information?
For information about library research, go to our Library and Learning Resources homepage (http://www.esc.edu/Library). For general technology information, go to our Technology Service Desk (http://www.esc.edu/service-desk).
What if someone finds out my password?
It is important that you keep your password private. If you feel that someone else may have found out your password, change it immediately by going to the My Records tab of MyESC and use the "Change My Password" link. For others tips about computer private and security, view presentations at Technology Presentations (www.esc.edu/TechPresentations).