ESC Alert and NY-Alert
The college has instituted a collegewide alert system, which will enable timely, single-source notifications to all parties affected by an emergency situation in or around college locations. The system is designed to deliver large volumes of email and text messages (for those who opt to enroll their mobile device) in a condensed period of time. ESC Alert is powered by Rave Mobile Safety.
Accounts for all current faculty, staff and students have been automatically generated. Updates to primary information such as name, contact email address and college home location are periodically synchronized with the system. ESC Alert uses information from the college's student information system, Datatel, as the source data. It is suggested that students verify that their information is current on the My Records tab of myESC.
For information on how to access ESC Alert and update devices, visit the ESC Alert knowledgebase category.
Some more information about ESC Alert:
- Do not modify your profile in the system, as it is tied to your college account. Any changes to your profile information may cause duplication of accounts. Visit www.esc.edu/myrecords to update your profile information.
- You can add email accounts and cellphones on the Devices tab in ESC Alert.
- It is important to remember that the college is not responsible for any charges and/or data usage on a cellphone or mobile-ready device related to this notification service. If you add a device to receive text messages, or you use your device to receive email from this notification service, and your data plan does not provide unlimited texting or data usage, you may encounter extra charges on your monthly cellphone bill.
- People may opt in to various public notification groups at any time however, they will not be able to opt out of emergency notifications sent by the college.
- All students who have enrolled in at least one study at the college in the last three years (from Aug. 30 of the current year) are enrolled in hidden emergency alert groups based upon home location.
- Faculty and staff have their college email assigned as the primary email in the system. As noted above, there is an option to add more Internet email addresses to your account.
- Hidden groups are used for the notification of current faculty, staff and students about incidents for which the college has a legal obligation to inform recipients within a reasonable period of time.
- Accounts are removed from the system once a year in August. There is a possibility that individuals may receive an alert even if they are no longer affiliated with the college.
- See the service desk knowledgebase article, "ESC Alert Instructions," for more information and detailed instructions on ESC Alert. [Note: college login is required to access the service desk.]
Empire State College community members may register individually for the free service.
Note: Empire State College utilizes other State University of New York colleges/campuses as operational locations. Individuals working at, or receiving educational instruction from such a location also should register at that particular SUNY college campus. The following links are provided for that purpose:
Alfred Office at Alfred State
Long Island Office at Old Westbury
Plattsburgh Office at Plattsburgh State
What is it?
Empire State College is one of many state university campuses that has adopted an emergency messaging service offered through the State Emergency Management Office and the State University of New York. The system will enable Empire State College to communicate in critical emergencies with all members of the university community who sign up for this service. Email, phone and text messages can be sent automatically to all members of the campus community who have provided their contact information.
How to sign up
Follow the information outlined on the safety and security website.
- If you choose to receive alerts, you must provide at least one email address.
- You also may provide a cellphone number to receive text alerts and a phone number (either cell or land line) to receive voice alerts. You may list up to three phone numbers for each of these options. The system will attempt to contact every number until one of the phones is answered.
- The college advises that you list your most used number for text messaging and/or your most used number for voice messages.