Requesting Alternatively Formatted Books

Students with a documented disability that results in their inability to effectively utilize print materials, may be eligible to receive alternatively formatted text.*

  1. Purchase the required textbooks.
    Whether you purchase your books through the Empire State University online bookstore or privately, New York state law requires that students purchase a copy of the book requested in alternative format.
  2. Complete the Application for Alternative Textbooks that will be provided from Accessibility Resources and Services.
    This form gives the Office of Accessibility Resources and Services information regarding a student’s preferred file format and information about the textbooks required, including the name of the publisher, author, title and ISBN number.

    The application also contains the ‘Agreement on the Use of Recorded, Electronic or Other Alternatively Formatted Course Materials; which informs students of their responsibilities regarding alternative textbooks.

    While the university will make a reasonable effort to provide the textbook in the student’s preferred file format, a reasonable and effective alternative will be made available when it cannot obtain the preferred format.

  3. Submit your proof of textbook purchase to the Office of Accessibility Resources and Services.
    You can e-mail Alternative.Text@esc.edu or fax (518) 584-3098
  4. Students requesting alternatively formatted books must complete this process each term they need books in alternative formats.
    Your courses and books change with each new term and you are responsible for submitting the application for alternative textbooks to the Office of Accessibility Resources and Services every term. 

Students are advised to submit their request two months before they need their books. It may take our staff as long as four to eight weeks to obtain or convert textbooks into an appropriate, accessible format. The Office of Accessibility Resources and Services will accept late requests; however, late submissions reduce the likelihood that you will receive the alternative formats when you need them.

Upon receipt of a request, staff in the Office of Accessibility Resources and Services will confirm that documentation of a disability and a completed application for alternative textbooks have been received and will contact students if their application is incomplete or to verify the information if necessary.

On receipt of the application, staff in the Office of Accessibility Resources and Services:

  1. searches the Learning Ally, Bookshare’s and other third-party inventory of electronic text files for the requested texts if the student is eligible to receive electronic text files from these providers
  2. locates the contact information for each publisher through the American Association of Publisher’s look-up service and requests the textbook in electronic format directly from the publisher
  3. after 10 business days, will provide an update to the student via email regarding:
    1. the availability of textbooks from the lending libraries, i.e.: Learning Ally, Bookshare, etc.
    2. the response from the publishers regarding the availability of text files requested
    3. any alternative textbooks received, to date.
  4. If the textbooks are not available from external sources within 10 days of the university’s request, the Office of Accessibility Resources and Services will need to scan the hard copies of the textbooks in order to complete your request for alternative text in a timely manner.
    • Scanning the hard copies requires that the university obtain permission from the publishers to scan your books and create the electronic text. If scanning is required, we will request texts are mailed directly to the university.
    • If you must ship the books to the university yourself (rather than having the seller ship them directly to the university), you will be reimbursed for shipping costs. Reimbursement could take 30 days or longer to process.
    • Please note: The binding of your textbooks will be cut off in order to scan the book. The books will be rebound prior to shipping them back to you. In many instances, paperback books can be rebound using the original binding.
    • Hardcover textbooks may need to be bound using other materials and will not be restored to their original condition. Original copies of textbooks purchased by the student will be shipped to the student’s home address.
    • When the textbooks have been converted or received, the staff in the Office of Accessibility Resources and Services will email the student notifying them that their electronic text is now available. The office will email the student each time an electronic text becomes available.

Electronic text will be made available in the following ways:

  • uploaded into Google Drive in an accessible format
  • uploaded to the student's OneDrive account
  • occasionally, if the file is very large, on a CD or flash drive, shipped to the student’s home address.
  • The university will make a reasonable effort to provide the textbook in the student’s preferred file format; however, a reasonable and effective alternative will be made available when the preferred format cannot be provided.

*Alternatively formatted text is developed in conjunction with resources available for Postsecondary Disability Service Providers, including the Alternative Format Materials Handbook for Postsecondary Disability Service Providers in New York state and Implementing Chapter 219 of the Laws of 2003 memo.

Return to Student Handbook or continue to ADA Part Time TAP: Financial Aid for Students with Disabilities.

Contact us

If you have any questions related to disability services, you can find additional information on the community resources and frequently asked questions pages, or you may contact the accessibility resources staff at:

Andrea Piazza, Assistant Director
Office of Accessibility Resources and Services
Phone: 800-847-3000, ext. 2244
Fax: 518-584-3098
NYS Relay Service 800-421-1220
Disability.Services@sunyempire.edu

Melissa Zgliczynski, Director
Office of Accessibility Resources and Services
Phone: 800-847-3000, ext. 2244
Fax: 518-584-3098
NYS Relay Service 800-421-1220
Disability.Services@sunyempire.edu