College and Center Contacts
The first step to getting an answer to your question is knowing the correct person or office to contact.
Interested in becoming a student? Visit Admissions to learn how.
College Contact Information
Who to Contact for Support (located at the Collegewide Student Services site) is a comprehensive guide, with contact information, of when to contact:
- your mentor
- your local student services professionals
- the Student Information Center
- the technology help desk
- librarians
- Office of Safety and Security
- the affirmative action officer
Contact Information
Have a question?
Listed below are SUNY Empire Online offices that can address various concerns and questions that you may have during the term.
We also encourage you to send us your questions and comments by email at onlinestudentretention@esc.edu or by telephone at 1-800-847-3000 ext. 2285.
| For Help With... | Telephone/Fax | |
|---|---|---|
|
SUNY Empire Online (all services) |
Phone: 800-847-3000 or |
|
|
Prospective Students |
800-847-3000, ext. 2285 |
Prospective Students |
|
Online Mentor Services |
800-847-3000, ext. 3007 |
SUNY Empire Online Admissions and Enrollment Management |
|
Student and Academic Services |
800-847-3000, ext. 2470 |
Online Student Retention |
| Assessment | 800-847-3000, ext. 3009 | SUNY Empire Online Assessment CDLAssessment@esc.edu |
| Academic Support |
800-847-3000, ext. 3008 | SUNY Empire Online Academic Support CDLAcademic.Support@esc.edu |
| Instructor Support |
800-847-3000, ext 2270 | SUNY Empire Online Instructor Support CDLInstructor@esc.edu |