College and Center Contacts

The first step to getting an answer to your question is knowing the correct person or office to contact.

Interested in becoming a student?  Visit Admissions to learn how.

College Contact Information

Who to Contact for Support (located at the Student Affairs site) is a comprehensive guide, with contact information, of when to contact:

  • your mentor
  • your local student services professionals
  • the Student Information Center
  • the technology help desk
  • librarians
  • Office of Safety and Security
  • the affirmative action officer

Contact Information

Have a question?

Listed below are SUNY ESC Online offices that can address various concerns and questions that you may have during the term.

We also encourage you to send us your questions and comments by email at or by telephone at 1-800-847-3000 ext. 2285.

For Help With...Telephone/FaxEmail

SUNY ESC Online (all services)

Phone: 800-847-3000 or
Fax: 518-587-2660


Prospective Students

800-847-3000, ext. 2285

Prospective Students

Student and Academic Services

800-847-3000, ext. 2470

Online Student Retention

Assessment 800-847-3000, ext. 3009 SUNY Empire Online Assessment
Academic Support

800-847-3000, ext. 3008 SUNY Empire Online Academic Support
Instructor Support

800-847-3000, ext 2270 SUNY Empire Online Instructor Support

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