Contacts and Resources for Financial Aid

Financial Aid Office

For assistance with financial aid questions, contact the Empire State College Student Information Center at 518-587-2100 or 800-847-3000.

Fax: 518-580-4863


Mailing Address:
Empire State College
111 West Ave.
Saratoga Springs, NY 12866

Office of the Registrar (enrollment verification for student loan deferments)

Students who wish to defer their student loan payments while they are enrolled at Empire State College need to complete an in-school deferment request form and submit it to the Office of the Registrar. The form can be faxed to the registrar at 518-580-0105. The form is available from the forms menu on MyESC. You can contact the Empire State College Student Information Center at 518 587-2100 or 800 847-3000 with any questions.

Federal Student Aid

InformationPhone Number
Federal Student Information Center 800-4-FED-AID
Federal Student Information Center calls from outside the United States 1-319-337-5665
  • helps students complete the entire Free Application for Federal Student Aid
  • helps students correct a student aid report (SAR)
  • explains student eligibility requirements, general program requirements and the process of determining federal student financial aid awards
  • answers all general inquiries regarding federal student aid
  • checks processing status of applications or student aid report corrections
  • handles requests for duplicate student aid reports
  • changes the college listed on your student aid report
  • assists students with ascertaining which lender or agency holds their student loan.

Federal Student Loans

National Student Loan Data System: US Department of Education's central database for student aid.

Direct Loan Service Center

New York State Higher Education Services Corporation Loan Division

Loan StatusPhone Number
Status check 888-697-4372
Bankruptcy 888-697-4372
Defaulted student loans 800-666-0991
Loan default prevention 888-215-0196
Renewed eligibility for financial aid (for students in default) 800-666-0991
HESC TDD - all inquiries 800-445-5234

FSA Student Loan Ombudsman:

FSA Ombudsman Group
PO Box 1843
Monticello, KY 42633

Phone: 877-557-2575
Fax: 606-396-4821

Student Loan Service Center (Perkins Loans): 518-525-2626

New York State Grants and Scholarships

New York State Higher Education Services Corporation Loan Division

Grant / ScholarshipPhone Number
Tuition Assistance Program (TAP) 888-697-4372
Veterans' tuition awards 888-697-4372
Vietnam/Persian Gulf/Afghanistan veterans' tuition awards 888-697-4372
HESC TDD - all inquiries 800-445-5234

Special Programs

ProgramPhone Number
Aid to Native American Indians 202-208-6123
NYS aid for Native Americans 518-474-0537
NYS Regents Professional Opportunity Scholarship 518-486-1319
NYS World Trade Center Memorial Scholarship 888-697-4372

Other Telephone Numbers

AgencyPhone Number
Internal Revenue Services 800-829-1040
National and Community Service (Americorps) 800-942-2677
Selective Service 888-655-1825
Department of Veterans Affairs 888-442-4551