Educational Technology Help for Students
For immediate technical assistance, please see the IT Service Desk.
The Department of Educational and Emerging Technologies will be conducting a range of training sessions for students to kick off the Fall 2021 term. All sessions are on MS Teams and guest access is available if you have not set up an account.
"Using MS Teams" on Thurs. 9/30 at 5pm ET
This session will introduce MS Teams, the college’s video conferencing platform that is used for live virtual class meetings. We’ll be reviewing how to download and login, how to enter your class sessions, and how to navigate within the meeting. This is a good place to prepare yourself for success when participating in virtual study groups as a student at SUNY Empire State College!
To register and add a link to the session to your Outlook calendar, click the link here.
Need technical support to attend? Contact the IT Service Desk: esc.edu/service-desk.
For additional resources about technology, go to our webpage: esc.edu/studentresources.
Recordings of our sessions will be made available on our LEARNscape page.
Have questions? Email us at: EdTech@esc.edu.
You can access recordings of our previous webinars and podcasts on our LEARNscape channel here.
Welcome to Student Technology Tools! This is intended to be a one-stop space for students to learn about the technology tools that are available to them while they are students at SUNY Empire. Below is a list of what is available to you.
What tools and resources are available to you at any SUNY Empire location? As a SUNY Empire Student, you have access to the following:
- Computer Labs
LEARNscape is the college's own version of YouTube. It is a good place to host your videos and makes it easy to create video assignments to submit on Moodle for your courses. Check it out at learn.esc.edu.
All current SUNY Empire students receive licensed Office 365 accounts. This comes with 5 free installs of the Microsoft Office suite which you can use as long as you are a student here at the college. This means that you can use MS Word, Excel, and Powerpoint for your class assignments on your home computers (PC and Mac), tablets, and even your smartphone (when signed in to your college account).
There are many things that you can do to succeed as an online learner. Below are resources that provide guidance and tips that will assist you organize your time and communicate within your courses effectively:
Moodle is the learning management system (LMS) that we use for online courses as well as hybrid and blended courses. Your instructor may post useful documents and materials to the course Moodle page. These are some useful resources for students using Moodle and would like some guidance.
- Knowledge base Articles: Table of Contents for Students
- LEARNscape Tutorials for Students
- Self-Paced Training Course
- Webinars for students are announced on a continuing basis.
MS Teams is a communication and collaboration tool offered by the college to support faculty, staff, and students who are working remotely. This is a good singular space to conduct video calls, chat, share files, and collaborate on projects
Important additional resources provided by the college for students to note and utilize are:
The Academic Support page offers a variety of information and services about tutoring, workshops, and interactive tools that can assist students through their journey at SUNY Empire.
Regardless of your age, income, or family structure, it is likely that some aspect of your life has been impacted by COVID-19. SUNY Empire State College has compiled a list of quick tips and resources to help during this time of transition to support your health and wellness.
The IT Service Desk is available for your immediate technical support needs and can assist with basic navigation of the college's tools. You can choose how you want to connect with their team: call, chat, or incident ticket. If you feel comfortable searching on your own, their Knowledgebase can help to guide you to the information you're looking for.