Book an EdTech

Students can book appointments for Moodle training and support at

When booking your consultation, tell us a little about what you’d like to achieve or learn more about specifically. This lets us best prepare to address your questions as quickly as possible. You’ll be able to select the day and time that you’re available from a drop-down menu. A meeting in MS Teams will automatically be scheduled for you in Outlook and you’ll receive a confirmation email with a link to your meeting with an EdTech.



Upcoming Webinars for Students


Tuesday, September 1st (4-9:15 PM EST), Wednesday, September 2nd (12-7 PM EST), and Thursday, September 3rd (5-9:15 PM EST)

Multiple workshops will be presented in areas you need to know for a successful start of term. Our department will be hosting sessions on Moodle, MS Teams, and "Introduction to Office 365."

To register for links and the full calendar of events, go to the Academic Support JumpStart Page.

“Moodle Refresher”

Tuesday, September 8th at 6 PM EST

We'll be looking at the college’s LMS, Moodle. Learn how to access course resources, communicate with your peers and instructors, and submit work for your courses.

To register and receive a link to a session, please go to

“Welcome to MS Teams”

Three Sessions Available: Tuesday, September 8th at 6:30 PM EST, Wednesday, September 9th at 12 PM EST, or Saturday, September 12th at 10 AM EST

These sessions introduce MS Teams, the college’s video conferencing platform used for live virtual class meetings. We will be reviewing how to download and login, how to enter your class sessions, and how to navigate within the meeting. This is a good place to prepare yourself for success when participating in virtual study groups as a student at SUNY Empire State College!

To register and receive a link to a session, please go to

“MS Teams Forum”

Two sessions Available: Wednesday, September 16th at 2 PM EST or Thursday, September 17th at 10 AM EST.

This is an opportunity to come ask questions and get answers from our college’s Ed Techs about MS Teams. We can answer your concerns and help you get setup and utilize MS Teams for your courses.

To register and receive a link to a session, please go to

Sessions will be recorded and made available on our LEARNscape channel.

Have Questions? Email us at:

Previous Recordings

You can access recordings of our previous webinars and podcasts on our LEARNscape channel here.

Student Resources

Welcome to the Student Technology Resources! This is intended to be a one-stop space for students to learn about the technology resources that are available to them while they are students at SUNY Empire. Below is a list of tools that are available to you.

What tools and resources are available to you at any SUNY Empire location? As a SUNY Empire Student, you have access to the following:

  • Computer Labs
  • Printers
  • Wifi

Student Accounts

All current SUNY Empire students receive licensed Office 365 accounts. This comes with 5 free installs of the Microsoft Office suite which you can use as long as you are a student here at the college.  This means that you can use MS Word, Excel, and Powerpoint for your class assignments on your home computers (PC and Mac), tablets, and even your smartphone (when signed in to your college account).

Setting up your Office 365 account

Moodle is the learning management system (LMS) that we use for online courses as well as hybrid and blended courses.  Your instructor may post useful documents and materials to the course Moodle page.  These are some useful resources for students using Moodle and would like some guidance.

MS Teams is a communication and collaboration tool offered by the college to support faculty, staff, and students who are working remotely. This is a good singular space to conduct video calls, chat, share files, and collaborate on projects

Useful Links:

Knowledgebase Articles - Table of Contents for MS Teams

Quickstart Guides for Students (PDF handouts)


Submit an "Incident ticket"

LinkedIn Learning is a video-based online learning and training site that delivers on-demand instructional content on subjects, such as time management, web design, Office 365, communication skills, and many others. Students have access to LinkedIn Learning for as long as they are enrolled at the college.

LEARNscape is the college's own version of YouTube. It is a good place to host your videos and makes it easy to create video assignments to submit on Moodle for your courses. Check it out at

IT Service Desk

888-Help-009 (888-435-7009)

IT Service Desk Quick Start Guide (PDF 766kB)

Note: You will need Adobe Reader to read PDF documents. If it is not installed on your computer, download it for free from Adobe.