Virtual Office Hours

We have Virtual Office Hours for any student to ask any questions as they learn online during this time. This room will be staffed with people who can help answer your questions and concerns.

We will be hosting Drop in hours Wednesdays and Thursdays from 4pm-6pm using MS Teams.
Link to Virtual Office hours for students (MS Teams)

Programming for Students

Moodle Refresher for Students

Ask questions and get answers now that you’ve had some time to get to know your mentors, see the expectations, and look at your courses!

Wednesday, May 13th, 12-1 pm EST

You can sign up to attend the webinar, or to receive a link to the recording here

Have Questions? Email us at:


Student Resources

Welcome to the Student Technology Resources!  This is intended to be a one-stop resource to inform students of what technology resources are available to them while they are students at ESC. Below is a list of tools that are available to you.

What tools and resources are available to you at any ESC location? As an ESC Student, you have access to the following:

  • computer labs
  • printers
  • wifi

Student Accounts

All current ESC students get Office 365 accounts. This comes with 5 free installs of the Microsoft Office suite which you can use as long as you are a student here at Empire State College.  That means that you can use MS Word, Excel, and Powerpoint for your class assignments on your home computers (PC and Mac), tablets, and even your smartphones.

Setting up your Office 365 account

Moodle is the learning management system (LMS) that we use for online courses, and hybrid and blended courses.  Your instructor may post useful documents and materials to the course Moodle page.  These are some useful resources for students using moodle and would like some guidance.

MS Teams is a communication and collaboration tool offered by the college to support faculty, staff, and students who are working remotely. This is a good singular space to conduct video calls, chat, share files, and collaborate on projects

Useful Links:

Knowledgebase Articles - Table of Contents for MS Teams

Quickstart Guides for Students (PDF handouts)


submit an incident ticket

LinkedIn Learning is a video-based online learning and training site that delivers on-demand instructional content on subjects, such as time management, web design, Office 365, communication skills, and many others. Students have access to LinkedIn Learning for as long as they are enrolled at the college.

LEARNscape is the college's own version of youtube. It is a good place to host your videos and makes it easy to create and submit video assignments on moodle. Check it out at

IT Service Desk

888-Help-009 (888-435-7009)

IT Service Desk Quick Start Guide (PDF 766kB)

Note: You will need Adobe Reader to read PDF documents. If it is not installed on your computer, download it for free from Adobe.