Technology News and Alerts

The Moodlerooms LMS Maintenance , Sat. January 20, 12:00 a.m. - 4:00 p.m. (ET)

Posted January 19, 2018

Information Technology Services has scheduled routine maintenance to Moodlerooms from 12:00 a.m. - 4:00 p.m. (ET) on Saturday, January 20. ... MORE

Grading Website Errors Resolved

Posted December 20, 2017

ESC Information Technology Services (ITS) believes that the known issues with submitting INC and ZW grades in Chrome and the latest version of Firefox have been resolved. The grading site has been tested with the latest versions of Chrome, Firefox, Internet Explorer, and Safari. You may disregard the earlier posting recommending that you avoid updating your Firefox browser as a temporary work-around. ... MORE

Installation of New Encryption and Threat Protection Software

Posted December 7, 2017

Information Technology Services will be installing two new Dell software applications on all college-owned Windows computers. This will increase security and improve threat protection. ... MORE

Changes to How Your IT ServiceNow Incident Is Managed

Posted December 7, 2017

Information Technology Services has enhanced the ServiceNow incident management process to improve service to the college community. Effectively immediately ... MORE

College Wireless Network Upgrade

Posted October 18, 2017

Information Technology Services is upgrading the college wireless network, and we are currently in the process of deploying new wireless access points (WAP) at all college locations. In addition to improved data rates and wider coverage, these WAP’s will simplify the implementation of wireless authentication and privacy. To this end, we are replacing the unsecured “ESCGuestWireless“ network with two new secure network’s: “ESCWiFi” and “ESCGuestWiFi”. ... MORE

ShoreTel System Maintenance May Impact Your Phone Service

Posted October 12, 2017

The ShoreTel phones are undergoing system maintenance over the next few days . The potential impact of this maintenance is your name will no longer be displayed on the phone, and your state will display as "Available" (top left corner of the phone screen). Additionally you will be unable to dial externally in this state. If the maintenance changes the state on your phone, please follow the instructions below: ... MORE

The Moodlerooms LMS Upgrade is Complete

Posted August 3, 2017

Information Technology Services (ITS) has completed the Moodlerooms 3.2.3 upgrade. New Features include ... MORE

Moodlerooms Unavailable August 3 from 12:30 a.m. – 9:30 a.m. (ET)

Posted July 25, 2017

Semi-Annual Upgrade: Moodlerooms LMS will be unavailable from 12:30 a.m. – 9:30 a.m. (ET) on August 3 ... MORE

New Phone System to be Implemented in Saratoga Springs Friday, June 16

Posted June 14, 2017

The Saratoga locations of SUNY Empire State College are implementing a new phone system on Friday June 16. There may be intermittent phone interruptions. ... MORE

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