March 18, 2020

Microsoft Teams is Now Available

The college is offering a new tool to help support faculty and staff who are working remotely called MS Teams. If you need to communicate with students or coworkers, this is a good singular space to conduct video calls, chat (instant message), share files, and collaborate on documents.  

If you are comfortable with Skype for Business, you can still use what you know. MS Teams offers additional capabilities that may prove vital for you and your students when working remotely to keep all of your communications in one location!  

Currently all SUNY Empire State College Office 365 users have access to Teams, including students. Information Technology Services has already installed MS Teams on all college-owned laptop and desktop computers. You just need to open the application and log in with your college username and password. If you are working remotely without a device issued by the college, and need to download Office365 to your system, you can find instructions in this Office 365 for Faculty and Staff article.

The Educational Technologists are working on delivering future training sessions over the next few months. You can sign up for these webinar trainings (or drop-in) at the Educational Technology website.

Additional Resources

Knowledge Base Articles:  


Questions can be directed to the IT Service Desk

IT Service Desk

888-Help-009 (888-435-7009)

IT Service Desk Quick Start Guide (PDF 766kB)

Note: You will need Adobe Reader to read PDF documents. If it is not installed on your computer, download it for free from Adobe.