Transcript Request

Transcript Processing Delay: Due to a high volume of requests, there is a delay in the processing of all orders.

An official SUNY Empire State College academic transcript can only be issued at the request of the student/alumni. Transcripts include all coursework taken at SUNY Empire, both at the undergraduate and graduate level. For undergraduate students, the transcript will also include a degree program for degrees that are concurred and/or awarded. The degree plan includes a summary of transcript credit, credit by evaluation, and prior learning assessments.

Transcripts may be ordered online or by US mail. SUNY Empire does not accept transcript requests by phone, fax or email.

Transcripts will not be processed until all outstanding obligations to the College are cleared.

Delivery time varies depending on the ordering option selected. On average it takes 2-3 business days for electronic delivery, and 4-5 business days for print and mail delivery. Additionally, please be advised that order processing for student records dating prior to 2000 may be delayed.

Unofficial Transcripts: Unofficial copies of transcripts are available for students through their MyESC, Self-Service Banner. If login assistance is needed, contact our ITS Service Desk at 888-Help-009 or The Office of the Registrar does not provide unofficial transcripts.

transcript plus logo

SUNY Empire State College offers online transcript ordering through Credentials Transcripts. Both electronic (PDF) and paper transcript ordering options are available. Students can also include attachments with their transcript requests as needed. This service includes the following key features:

  • 24/7 Access: You may submit your request from any computer connected to the internet anywhere in the world.
  • Status Updates: Receive email or text updates on the status of your request, from receipt of the order to a notice when the transaction is complete. This includes confirmation numbers, express delivery tracking numbers, and toll free phone assistance. If there is a problem in processing your request, you are notified via email or text.
  • Easy Address Look-up: A search feature connects you to a database of many college and university mailing addresses.

Three Simple Steps to Order Online:

  • Go to Transcripts Plus and complete the form provided.
  • Enter debit or credit card number for payment of $10 per transcript. There is additional cost for international or expedited shipping.
  • Submit order.

To check the status of a transcript request through Transcripts Plus, please visit the Transcripts Plus site.


Access the Transcript Request Form (PDF 62kB) from our website. This form must be printed, signed (handwritten signature) and mailed to The Office of the Registrar for processing.

Please be sure your request includes your student ID number or last four digits of social security number, and the exact address where you want your transcript sent. Transcripts cost $10.00 each (check or money order made payable to SUNY Empire State College). Mail your transcript request and payment to:

The Office of the Registrar
SUNY Empire State College
Office of the Registrar
111 West Avenue
Saratoga Springs, NY 12866


If you have any general questions about how to order a transcript, please contact the Student Information Center at 800-847-3000 or 518-587-2100

For specific questions pertaining to your academic record, please email

Phone: 800-847-3000 or 518-587-2100

Mailing Address:

SUNY Empire State College
Office of the Registrar
111 West Ave
Saratoga Springs, NY 12866

Contact Us

Phone: 800-847-3000 or 518-587-2100

Fax: 518-580-0105

Mailing Address

SUNY Empire State College
Office of the Registrar
111 West Ave.
Saratoga Springs, NY 12866

More Information

For current students: Registrar in MyESC (login required)