Transcript Request
An official SUNY Empire State University academic transcript can only be issued at the request of the student/alumni. Transcripts include all coursework taken at SUNY Empire, both at the undergraduate and graduate level. Upon request, undergraduate transcripts will also include a degree program for degrees that are concurred and/or awarded. The degree plan includes details of advanced standing used toward the degree (transfer credit, credit by evaluation, and prior learning assessments).
Transcripts may be ordered online or by US mail. SUNY Empire does not accept transcript requests by phone, fax or email.
Delivery time varies depending on the ordering option selected. On average it takes 2-3 business days for electronic delivery, and 4-5 business days for print and mail delivery. Additionally, please be advised that order processing for student records dating prior to 2000 may be delayed.
Unofficial Transcripts: Unofficial copies of transcripts are available for students through MySUNYEmpire, Self-Service Banner. If login assistance is needed, contact our ITS Service Desk at 888-Help-009 or service-desk@esc.edu. The Office of the Registrar does not provide unofficial transcripts.
SUNY Empire State University offers online transcript ordering through Parchment. Both electronic (PDF) and paper transcript ordering options are available. Students can also include attachments with their transcript requests as needed. This service includes the following key features:
- 24/7 Access: You may submit your request from any computer connected to the internet anywhere in the world.
- Status Updates: Receive email or text updates on the status of your request, from receipt of the order to a notice when the transaction is complete. This includes confirmation numbers, express delivery tracking numbers, and toll free phone assistance. If there is a problem in processing your request, you are notified via email or text.
- Easy Address Look-up: A search feature connects you to a database of many college and university mailing addresses.
THREE SIMPLE STEPS TO ORDER ONLINE:
- Go to Parchment and complete the form provided.
- Enter debit or credit card number for payment of $10 per transcript. There is additional cost for international or expedited shipping.
- Submit order.
The $10 fee is utilized for the items below:
- $2.60 Processing Fee charged directly by vendor
- $7.40 Campus surcharge for administrative support of transcript production
To check the status of a transcript request through Parchment, please click this link https://www.parchment.com/u/order/track and login to your Parchment account to track an order. If you need additional support, please visit Parchment’s website at www.parchment.com/chat-support
Questions
If you have any general questions about how to order a transcript, please contact 1Stop Student Services at 800-847-3000 or 518-587-2100
For specific questions pertaining to your academic record, please email Transcript@sunyempire.edu.
Phone: 800-847-3000 or 518-587-2100
Mailing Address:
SUNY Empire State University
Office of the Registrar
111 West Ave
Saratoga Springs, NY 12866