Project Team

CRM and ERP Project Steering Committee

Members of the CRM and ERP project steering committee meet once a month to provide:

  • Strategic guidance on overall implementation
  • Priorities, policy and direction, including contract compliance, budget and allocation of organizational resources
  • Informed decisions to facilitate efficient and effective software implementation

Steering Committee Members:

  • Tai Arnold – interim chief of staff (co-sponsor, Banner; sponsor, CRM Advise)
  • Clayton Steen – vice president for enrollment management (sponsor, CRM Recruit)
  • Christopher Markham – associate vice president and chief information officer (co-sponsor, Banner)
  • Joe Garcia – executive vice president, administration
  • Nathan Gonyea –dean, school for graduate studies
  • Nikki Shrimpton – dean of academic services
  • Mark Claverie – director of enterprise architecture and applications
  • Pam Enser – registrar
  • Chris Jackson – director of business analytics
  • Walter William – vice president of advancement
  • John Lawless – interim vice provost for academic administration
  • Eileen McDonnell – executive director of institutional effectiveness planning

Non-voting Members:

Non-voting members will provide functional thought leadership as functional office subject-matter experts.

  • Kay Watkins – managing director for collegewide project management
  • Michelle Fountaine – director for financial aid
  • Michelle Paine – assistant director of enterprise data
  • Jennifer D’Agostino – senior director for admissions
  • Theresa Vamvalis – interim senior manager for enrollment performance management and senior assistant to the VPEM, OEM CRM project manager
  • Chris Peduzzi – Ellucian senior director of project management
  • Becky Palmieri – director of business services
  • Jon Decker – assistant director for student accounts
  • Katie Usher – CRM advance project manager
  • Melissa AkerleyMeadows – Ellucian project manager CRM advance
  • Vicki Schaake – director of advancement services
  • Toby Tobrocke – director of development
  • Kristin FitzSimons – interim director of outreach and retention services
  • Lisa D'Adamo-Weinstein – dean of student affairs
  • Maram Hasweh – Ellucian project manager CRM recruit and advise
  • Mary Austin – interim director of SIC
  • Jessica McCaffery – associate registrar
  • Joshua Gaul – director of educational and emerging technology
  • Karen Tanski – senior director of marketing and creative services

Please email the committee with questions or thoughts throughout the implementation process.


Questions? Feedback?

The project team welcomes your feedback as we advance through this transformative conversion.