Updates Regarding the Student Accounting Records and Payment System
The progress of this work will be communicated on MyESC, Student Accounts.
Acceptable Third-Party Documentation Requirements to Request an Exception to the Withdrawal Policy Due to Extenuating and Unforeseen Circumstances
- All third-party documentation specify when it is written, refer to your enrollment dates and assert that the circumstances did not pre-exist the term start.
- For medical issues or serious injury directly involving yourself or immediate family member, you must submit a signed doctor’s statement on his/her official letterhead. The statement must include dates seen by the doctor, medical condition, length of treatment and how illness/injury prevented you from attending classes.
- For death of an immediate family member or someone for whom you are the primary caretaker, a copy of the obituary or death certificate is necessary.
- For other severe and unforeseen circumstances that forced you to withdraw, a signed statement on official letterhead from a third party (e.g. employer or legal entity). The statement must include dates, circumstances and how the circumstances prevented you from attending classes.
The mission of SUNY Empire’s Student Accounts is to provide the best possible customer service to students, alumni, faculty, and staff. Contact the Student Information Center at 518-587-2100 or ...800-847-3000