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Smarthinking: 24/7 Academic Help in the Comfort of Your Home

By Aimee Woznick, Ph.D., director of academic support, Niagara Frontier Center

December 16, 2013

Screen capture of smarthinking websiteAre you up late writing a paper and can’t remember how to cite a web source? Struggling with your accounting homework, but can’t get in touch with your mentor? Applying for a job and need some advice on how to write the cover letter?

If you answered “Yes!” to any of these questions, rush to the nearest computer and check out Smarthinking’s online tutoring resources. All currently enrolled Empire State College students have free access. Simply go to www.esc.edu/myesc and click on the green Learning Support tab at the top of the screen. Then, under “Get Tutoring and Help,” click on “Smarthinking Online Tutoring Service,” and follow the instructions to set up an account.* It’s easy!  

Here are just a few of the different ways you can find help on Smarthinking: 

Attend a Live Drop-In Session

“Drop in” for a live chat session with an experienced tutor and get instant help. Math tutors are available to help you (in areas like basic math skills, algebra, geometry, trigonometry and statistics) 24 hours a day, 7 days a week. Writing and reading tutors are available on a drop in-basis Sunday through Thursday from 12 p.m. to 2 a.m. EST, as well as Friday and Saturday from noon to 6 p.m. EST. For other subjects (like accounting, economics, Spanish and biology), just consult the schedule.  

Schedule a Live Tutoring Appointment

Have a busy schedule? Reserve a time to work with a tutor that is convenient for you. Tutors are available by appointment for statistics, calculus, accounting, Spanish, economics, biology, chemistry, physics, and anatomy and physiology courses. Tutors also can help with Microsoft programs, such as Windows, Excel, Word, PowerPoint and Access.  

Visit the Online Writing Center

Submit a whole paper, a cover letter or even just a paragraph. A tutor will send prompt feedback on how to improve your writing. Tutors also are available to help with writing in Spanish and with ESL (English as a second language) concerns. 

Ask an Offline Question

Submit a question about an academic subject area and get an answer within 24 hours! 

Smarthinking screen captureThe Director of Academic Support (DAS) at your Center is always available to help you should you have questions. Each student starts with 15 hours, but the DAS can add additional hours if you need more. ‌

Note: Make sure your browser’s pop-up blocker is turned off. In Internet Explorer, click the gear icon in the top right-hand corner of the screen. Then, select the “Privacy” tab. Under “Pop-up Blocker,” make sure to uncheck “Pop-up Blocker.”

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Smarthinking: 24/7 Academic Help in the Comfort of Your Home, By Aimee Woznick, Ph.D., director of academic support, Niagara Frontier Center

Telecompaper: SUNY Joins Global STEM Alliance, By Helen Edelman, manager, Exchange

Special Announcement

Empire State College will be closed on Christmas Day, Wednesday, Dec. 25, and on New Year's Day, Jan. 1, 2014. The college will be minimally staffed on Monday and Tuesday, Dec. 23 and 24, on Thursday and Friday, Dec. 26 and 27, and on Monday and Tuesday, Dec. 30 and 31. Please check with your local center to find out if services for students will be available on those days.

Did You Know

Students can chat live with the Center for Distance Learning Office of Academic Support via Blackboard Collaborate. Click here for more information and a schedule of availability.

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Meet Nehme Frangie, By Helen Edelman, manager, Exchange

Take the Next Step

Ready to advance your education and career? There’s no time like the present. Apply now, or learn more about SUNY Empire at one of our information sessions.