Transition to Paperless Bills in 2014 Fall Term Will Save Resources and Time and Provide Clarity for Students

By Melissa Sterling, student accounts billing coordinator, Student Accounts

April 24, 2014

Beginning with registration for the 2014 Fall 2 term, which opens Sept. 16, Student Accounts will transition to paperless billing.

“Students have asked for this transition and we are happy to respond,” said Director for Student Accounts Pamela Malone. "The move will save resources and fits with the college’s sustainability initiatives. Our students are interested in receiving better services through environmentally friendly processes, and paperless billing provides for both.”

Student Accounts sends nearly 50,000 bills a year, with many students receiving multiple bills in a term because of account adjustments due to changes in enrollments or financial aid. “The change will result in postage savings, paper savings and will smooth out the billing process for our students,” added Malone.

The process for registering for courses is the same, and the payment due dates will not change. However, instead of receiving paper bills through the mail, students will access their bills online through MyESC. Billing Coordinator Melissa Sterling said, “The delay in sending paper bills, which could include outdated information by the time they arrived, caused confusion in the billing process for our students. By not having to wait for a bill, students can rely on MyESC to provide up to the minute information.”

Approved financial aid or third-party sponsorships will show as pending credits on student bills. Any outstanding balance is due by the term’s payment due date or the student’s registration will be cancelled. Students are expected to review their charges after registration for accuracy.

The college offers a time payment plan that allows students to pay their charges in three installments, with the initial one-third payment due by the payment due date. A nonrefundable application fee of $25 per term is charged for the plan.

For complete information, visit Questions regarding billing can be directed to

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Did You Know

If you took a course using the new Moodle Learning Management System during the Sept. 2013 term, The Integrated Technology Committee needs your input! Students that were enrolled in courses during the Sept. 2013 term received a link to the survey via email. The survey closes May 1, 2014, so don't pass up this opportunity to be heard. Share your Moodle experience today!

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Article Contributors

Danielle Benedict

Helen Edelman

David Henahan

Melissa Sterling

Lue Turner




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