President Hancock Publishes Magazine Article on Maximizing Value for Nontraditional Students

By Merodie Hancock, president, SUNY Empire State College

April 3, 2015

EvoLLLution magazine has published an interview with President Merodie Hancock. The piece launches a special feature on maximizing value for nontraditional students.

According to Amrit Ahluwaliam, managing editor, Hancock's key points include:

  • Nontraditional students base a large portion of value on relevance and skill-acquisition, making certificates and other work-read programs a priority.
  • Creating a good program for nontraditional students is not cheap, and senior leaders need to stop looking at these units as cash cows.
  • Aligning everyone at units serving nontraditional students around the needs of this group will lead to the development of business processes that can add value across the rest of campus.

View the full article at www.evolllution.com/customer_service/outcomes-experience-central-non-traditional-students-equation/.

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