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Office of Information Technology Services

Welcome to the Office of Information Technology Services (ITS) website and technology community. We provide and facilitate services related to the use of technology to enhance your experience at the college. You can access a wide range of technology information by selecting one of the links on the left.

View the 2018-2021 Strategic Technology Roadmap (PDF 804kB)

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Technology News and Alerts

Wednesday, December 19, Payment System Planned Outage

Posted December 13, 2018

On, Wednesday, 12/19/2018 from 3:00 am to 8:00 am (ET), the college’s payment system will be offline ... MORE

New Log In Screen for Microsoft Applications

Posted July 3, 2018

Microsoft will be implementing new features that change the look of your log in to Microsoft Applications on your computer. This includes Outlook, Skype for Business, and OneDrive. You may see the new log in screen appearing on or after Monday, July 9. ... MORE

Banner and Colleague Systems Available

Posted June 4, 2018

Thank you for your patience during the migration of student data from Colleague to Banner. All systems are now available. If you experience any issues, please contact the IT Service Desk at 888-Help-009 (888-435-7009), or submit an incident ticket at http://www.esc.edu/service-desk. ... MORE

ITS Quick Links

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Submit an Incident Ticket

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IT Service Desk

888-Help-009 (888-435-7009)
518-581-5656

IT Service Desk Quick Start Guide (PDF 766kB)

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