Procedures

The procedures listed here provide the details of how work on the college Web presence gets accomplished.  

If you have questions or suggestions about these procedures, please communicate them to the web content team in an incident ticket via the Service Desk: http://www.esc.edu/service-desk/

ITS Quick Links

 Live Chat with ITS

 Submit an Incident Ticket

 Find Your Answer

 Request Service / Order Something

IT Service Desk

888-Help-009 (888-435-7009)
518-581-5656

IT Service Desk Quick Start Guide (PDF 766kB)

Note: You will need Adobe Reader to read PDF documents. If it is not installed on your computer, download it for free from Adobe.

Take the Next Step

Ready to advance your education and career? There’s no time like the present. Apply now, or learn more about SUNY Empire at one of our information sessions.