Wednesday, December 2, 2020 - 3:15 PM. We are currently experiencing intermittent issues with accessing our Banner systems. We are working with the vendor to resolve this as quickly as possible. This message will be updated at 5:00 PM. For more information, contact the Service Desk at 888-435-7009 (888-HELP-009), or submit an incident ticket at http://www.esc.edu/service-desk.
IT Service Desk
How may we assist you?
Computer not working? Printer not printing? Not receiving your email?
Feel confident in your skills but need to be pointed in the right direction?
Need an email address for a new employee? Need to order equipment?
Hours
Regular Hours
Sunday
1 PM - 9 PM (ET)
Monday - Thursday
8:30 AM - 9 PM (ET)
Friday
8:30 AM - 5 PM (ET)
Saturday
CLOSED
Thanksgiving Holiday Hours
Wednesday, November 25, 2020:
8:30 a.m. - 3:30 p.m. (ET)
(Closing Early)
Thanksgiving Day - Thursday , November 26, 2020:
CLOSED
Fiday, November 27, 2020
8:30 a.m. - 4:30 p.m. (ET)
(Closing Early)
Saturday, November 28, 2020:
CLOSED
Sunday, November 29, 2020:
1:00 p.m. - 9:00 p.m.(ET)
(Normal Business Hours)
Contact Us
Quick Links
Forgot Your Password:
Register for Self Service Password Reset:
Learn About the New Self Service Password Reset (SSPR)
Employee - Register for Microsoft Self Service Password Reset (SSPR)
Student - Register for Microsoft Self Service Password Reset (SSPR)
The SUNY Empire ServiceNow Portal
https://www.esc.service-now.com