system status green, stable

All college web applications and websites are running normally.

IT Service Desk

How may we assist you?

Live Chat
with ITS

Submit an
Incident Ticket

Computer not working? Printer not printing? Not receiving your email?

Submit an Incident Ticket

Find Your
Answer

Feel confident in your skills but need to be pointed in the right direction?

Search our Knowledge Base

Request Service/
Order Something

Need an email address for a new employee? Need to order equipment?

Browse the Service Catalog and Place a Service Request

Hours

Please Note:

The IT Service Desk has temporarily suspended Saturday support hours, however we still have Sunday hours available.

Our new hours are:

Regular Hours
Sunday

1 PM - 9 PM (ET)

Monday - Thursday

8:30 AM - 9 PM (ET)

Friday

8:30 AM - 5 PM (ET)

Saturday

Closed

Contact Us

Phone

888-Help-009 (888-435-7009)
518-581-5656

Chat

esc.edu/ITChat

Email

service-desk@esc.edu

Quick Links

Access Your ITS Student Dashboard:

esc.service-now.com

Technology News and Alerts:

www.esc.edu/its/news

Reset Your Password at:

password.esc.edu

Take the Next Step

Ready to advance your education and career? There’s no time like the present. Apply now, or learn more about SUNY Empire at one of our information sessions.