system status yellow, issue description follows

Tuesday, July 14th, 9:50 AM. Degree Works will be unavailable tomorrow morning (July 15th) beginning at 12 am until 7 am to perform system maintenance. This message will be updated at 12 am. For more information, contact the Service Desk at 888-435-7009 (888-HELP-009), or submit an incident ticket at http://www.esc.edu/service-desk.

IT Service Desk

How may we assist you?

Computer not working? Printer not printing? Not receiving your email?

Submit an Incident Ticket

Feel confident in your skills but need to be pointed in the right direction?

Search our Knowledge Base

Need an email address for a new employee? Need to order equipment?

Browse the Service Catalog and Place a Service Request

Hours

Regular Hours
Sunday

1 PM - 9 PM (ET)

Monday - Thursday

8:30 AM - 9 PM (ET)

Friday

8:30 AM - 5 PM (ET)

Saturday

CLOSED

Contact Us

Phone

888-Help-009 (888-435-7009)
518-581-5656

Chat

esc.edu/ITChat

Email

service-desk@esc.edu

Quick Links

Forgot Your Password:

Self Service Password Reset

Register for Self Service Password Reset:

Microsoft SSPR Setup

Learn About the New Self Service Password Reset (SSPR)

Employee - Register for Microsoft Self Service Password Reset (SSPR)

Student - Register for Microsoft Self Service Password Reset (SSPR)

The SUNY Empire ServiceNow Portal

https://www.esc.service-now.com

Technology News and Alerts:

www.esc.edu/its/news

Questions?

We’re here to help.

If you have questions or concerns, please contact the IT Service Desk, 800-847-3000, ext. 2420.

888-HELP-009