How You are Billed

  • Visit the Student Accounts portal (login required), and use the TouchNet link to view your account activity. Students are encouraged to review their account regularly, especially after registering, as well as prior to the term's payment due date to verify your account balance. Your charges must be paid in full by the payment due date to avoid cancellation of your registration.
  • You will not receive a mailed paper bill. Emails will be sent when any changes are made to your term charges, including new registrations or other changes that affect your charges. 
  • Please review your charges for accuracy. You are charged at the applicable rate for all courses in which you are enrolled, regardless of whether any course is included in your degree program. Please note that only those courses that count toward your degree program are eligible for financial aid, with very few exceptions.


We’re here to help.

The mission of SUNY Empire’s Student Accounts is to provide the best possible customer service to students, alumni, faculty, and staff. Contact 1Stop Student Services at:

800-847-3000 ext. 2285