Exceptions to the Withdrawal Policy

At SUNY Empire State College we are aware that unexpected, exigent, personal circumstances may occur, negatively impacting a student's ability to complete his or her studies. In these rare cases, students may request an exception to the college's withdrawal policy. Requests for exceptions are reviewed by Student Accounts on an individual basis.

For more information:

Students who are concerned about completing their studies due to an academic, center/program or mentor issue should contact their center.


Contact the Student Information Center at 518-587-2100 or 800-847-3000.


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The mission of SUNY Empire’s Student Accounts is to provide the best possible customer service to students, alumni, faculty, and staff. Contact the Student Information Center at 518-587-2100 or ...