Voucher Submission and Payment Options
Is there a deadline when vouchers need to be received by Student Accounts?
Yes. Vouchers must be received by Student Accounts by the term payment due date in order to be reviewed for a deferral. If a student receives a voucher once the term starts, the voucher can still be submitted and applied to their account. For sponsors that do not require original vouchers, please fax to 518-580-4790 or email firstname.lastname@example.org. If your sponsor requires the original voucher for the payment, please send the orginal hard copy to Student Accounts.
When will my voucher appear on my student account statement?
Within two to three business days of receipt. Eligible vouchers will be entered as pending aid on your account within 2-3 business days of receipt. Please monitor your student account statement at My Records to verify that your sponsorship document was received and applied to your account. If your deferral is not showing on your account statement within three business days of the date you anticipate Student Accounts receiving it, please Contact Student Accounts via this form to verify that your voucher was received. Please keep in mind that some third party sponsorships are for specific courses only. In those cases, Student Accounts will apply the deferral to your account statement only after you have registered for the appropriate course(s).
If my sponsorship coverage is not sufficient enough to pay for all of my charges, when is the balance due and what are my payment options?
Any balance not covered by your sponsor is due by the term payment due date.
Pay in full, My Records. Because they are credited immediately to your account, the preferred payment method is online through My Records (login required). Online payments can be made with a debit or credit card (Discover, MasterCard, Visa or American Express) or by check. Mail with a check or money order (do not send cash) made payable to SUNY Empire State College. Return the remittance slip of your bill with your payment to SUNY Empire State College, Student Accounts, 111 West Avenue, Saratoga Springs, NY 12866. Be sure to include your name and student ID on all checks and correspondence.
Time Payment Plan allows students to pay their registration charges in three payments remaining (balance after financial aid (including sponsorships). The plan has a nonrefundable application fee of $25 per term and requires both acceptance of the terms of the plan and a one-third down payment in order to enroll each term.
Financial Aid, to be considered for Empire State College grants, scholarships and loans, a FAFSA must be completed for the appropriate year. The Financial Aid introduction FAQ webpage will guide you through the application process. Please refer to the application deadlines for your aid to be processed by the payment due dates.
After completing the financial aid application process, you will receive an award notification from Financial Aid. If you have approved financial aid in place, it will show as pending on your Student Account Statement and can be used to defer your charges. For more information, please visit the financial aid webpage. Your financial aid must be in place by payment due date or you will need to choose another form of payment.
What happens if my sponsor doesn’t pay the bill?
We will invoice your sponsor on your behalf after day 28 of the term, and request payment within 30 days of receipt. You are ultimately responsible for all of your charges at the college. If for any reason your sponsor does not make payment on your behalf, your deferral will be removed and you will be billed.
Please remember to keep a copy of your sponsorship documentation for your records.
Family Educational Right and Privacy Act (FERPA) regulations require schools have written permission from the eligible student in order to release any information from a student's education record. However, per 34 CFR §99.31, we may disclose education records, without consent, to appropriate parties in connection with your financial aid (i.e. your sponsor).
Student Account Statement (login required)
Contact the Student Information Center at 518-587-2100 or 800-847-3000.
The Student Accounts fax number is 518-580-4790*.
Note: Please provide your sponsor with a statement by term when applying for tuition assistance or tuition reimbursement.